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NE Georgia · Atlanta · Nationwide Ship-In

Keep Your Machines Running.

Expert embroidery equipment repair for shops and operators.

What can we help you with?

Two specialized service lines under one trusted company.

Embroidery Equipment Service

  • Machine repair & diagnostics
  • Preventative maintenance
  • Operator training & masterclasses
  • On-site & ship-in support
  • Ricoma, Brother, BAi & more
Go to Equipment Service →

Exhaust Systems Coming Soon

  • DTF printer exhaust systems
  • Vent cleaning & airflow optimization
  • Equipment protection & safety
  • Residential & light commercial
Coming Soon

Built on experience. Focused on results.

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Certified Technician

Hands-on expertise across commercial embroidery equipment from a certified technician.

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Specialized Knowledge

Deep experience with the machines and systems we service — not a generalist shop.

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Honest Service

Straightforward diagnostics, clear pricing, and no unnecessary upsells.

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Local & Nationwide

Serving NE Georgia and Atlanta in person. Ship-in repairs for everywhere else.

We repair machines. We also build tools to run them better.

EmbroideryIQ is a platform built for embroidery shop operators — tools to help you estimate faster, analyze designs, and improve shop profitability.

  • Estimate jobs faster
  • Analyze designs before you stitch
  • Improve shop profitability
Explore EmbroideryIQ Tools →

An operator-led company built on real-world experience.

Hyena Machine Works was built by a technician who understands machines, systems, and the businesses that depend on them. We serve embroidery shops and operators with the same focus: honest work, practical solutions, and service you can count on.

We're not a call center. When you reach out, you're talking to someone who actually knows the equipment.

"They fixed my Ricoma in one visit — and showed me how to prevent it next time."

— Atlanta Embroidery Studio

"Booked online, had me running before a deadline. Worth every penny."

— Peachtree Caps

Need Service?

Machine down? Need maintenance or training? We're ready to help.